Welcome to Diamond Buick GMC Of Alexandria

I scheduled service for my vehicle online. This was the first time I used this option and it worked great. The service writer I work with is Zack and he is very thorough with service items my vehicle needed. Thank you.

Everything went smooth. I was offered many extra options, but never once did I feel like I was being forced to choose one of them. Jack and Corey were great to work with, I’ll definitely go back there when looking for my next vehicle.

Very satisfied with overall performance and quality of our buying process 👌

They got us the exact vehicle we were looking for and we’re very detailed in our transaction. Fair price for our trade and great customer service.

This dealership is amazing!! Everyone is top level when it comes to friendliness and customer service. Better than any dealership I've ever dealt with!

Easy

Service was great. I liked the check over of my truck and the text updates were nice.

Dealership communicated and offered upgraded wiper blades. Dealership didn’t take advantage of the fact that I didn’t need a tire rotation, even though I requested one. The employees at diamond buick in Alexandria have your best interest!

The young man who gave me a ride to and from my work while my truck was being worked on was a absolute delight.

Great service. Sales people are great to deal with. See DJ!

Needed to have a new Key made today. I had the BEST experience. Very polite, very knowledgeable. I was very pleased and now I know my Buick Enclave will have a great place to go, IF I ever need. Thank you Diamond Buick.

Bought a car across state lines and without seeing it in person. Luke answered all of my questions, helped me work to get ot shipped, and kept in touch with me throughout the entire process. If they have another vehicle if interest in the future, I would definitely buy from him again. Also, they had the best price that I could find nationwide for what I was looking for.

Great service and always done on time and super friendly people too! Highly recommend Diamond Buick GMC!

Great Service!! They make it easy and their systems are effective - email and text reminders -

Quick and easy

It went well

Oil change & tire rotation done as expected and in a timely manner

This is my first time purchasing a vehicle with Diamond Buick GMC and I was blown away by their customer service. The salesperson Michalene Martin should be commended on her product knowledge and approach with customers. No one has ever done a better job of walking through vehicle features in all my years of buying trucks. No matter what question I threw at her she had a swift and confident response which put me at ease. Financing could not have gone any better either as Corey Nehk was extremely helpful and immediately called me back when I had a follow up questions. Finally, being a Sales Manager myself I am always impressed to see management interact with customers. When I walked in the door the General Manager Matt Kowal was sitting at the front desk to greet me and even introduced me to the owner Joel Krusemark. Thank you all for an amazing experience! When I am asked to recommend a dealership it will be a very easy answer.

On Time Completed all selected/requested services Fair pricing

Positive experience! Thanks, guys!

Bought many vehicles here and always have a great time and experience

Everything went great!!!!

Very friendly and courteous staff

They were able to fix my truck vary timely, Very good service.

We were stranded on the side of the interstate, in -20 degree weather, with 3 small kids, and Joel worked to diagnose what could be wrong with the vehicle over the phone. He gave us a couple different things to try to reset our system and his advice worked! About 40 minutes later we were back on the road. If it weren’t for Joel we would’ve been stuck waiting hours on end for a tow and time spent with the vehicle in the shop, in a town we’re not from. THANK YOU JOEL!!!