Customer Testimonials
Very pleasant to deal with.. Quite accommodating in making my purchase experience enjoyable. Taven and Cory were great to work with. Would highly recommend this dealership.
Everyone at this dealership continues to impress every time I need their support! I’m not a high roller or major customer, yet they provide excellent customer service every time I’m in the dealership or even if I call with a question. They’ve treated myself and my wife so well! I love this dealership! Well Done, Diamond!!!
Easy to work with very responsive. Answered all questions quickly and looked out for me and my best interest being the end of an offer period.
Taven was so helpful with quick responses and great service! We called and requested to see 2 vehicles and he met us at the door with both. Impeccable service!
Great job, didn't hassle and was very easy to work with. Probably one of the easiest vehicle buying experiences I've had to date.
Great job’friendly people, great physical facilities. Nice service area, good cookies and beverages. Helpful reception as you walk in the door
Gold standard of dealerships. Knowledgeable, professional sales team who provide top tier customer service. Was a loyal Luther customer, but any more- Diamond just does everything better.
Great experience! Very accommodating and worked with us to lower price. Recommend to anyone. Stand by their word. Recommend to anyone!
Casey did a great job setting up the appointment and setting the expectations thank you
Everything done efficiently and I’m well satisfied. I will use them again and again and again for service
Your saleswomen was VERY CAPABLE. Very personal and good at listening to my wife /me
Ashley and team were so easy to work with. Transparent and there was no pressure. They were responsive and available for all of my questions. I’d 100% recommend to others.
I worked with Taven and the Corey’s purchasing a new truck with a truck trade-in. They made the process so easy with the trade, rebates, and purchase, it was a pleasure working with these guys! I would highly recommend them to anyone looking at buying a new vehicle!
They are always very helpful and timely. Exceeding my expectations. They care about the people doing business with them.
Everything went very good my vehicle was a little scratched more than I expected. Thanks
Truck was clean Sales experience was better than expected Thank you From us to you
This was my 4th vehicle purchase from Diamond and have alsway been happy with the service and vehicles. This was time was no different. Ashley was very attentive and helpful.
Responded quickly to any questions. Took any pics that were requested prior to us looking at the vehicle in person. Made the deal and we were quickly on the way!
From the service counter to the waiting area, everything is top notch. You are treated great and always feel appreciated.
A very friendly group at the service counter, on time , a job well done. The service manager went through my vehicle inspection with me also at the end of my oil change.
Very Friendly and quick service . Would definitely recommend to my friends to check you out
Service is always great! I however did not get my free car wash this time. 😉 Satisfied with service!
Tim sold us our new GMC and helped us with all of our questions, great guy to work with!!
Knowledgable and friendly! Made the deal and got us out fast! Thanks for a great sale!
Great service. Schedule online. Drop it off and wait or get a ride to where you need to be or they will pick it up and bring it back to you if you can’t get there. If they find something they call you. If you don’t need a service that you’ve scheduled, they call you and talk things through, to let you know why it isn’t needed at this time. Great staff to work with! If you use the pick up drop off option, they leave your bill in the car & you can pay online! ... Read More DealerRater - Jun 19, 2026
Had my check engine light come on while we were up here for vacation 3.5 hours from home. Called first thing Monday morning and they got us in right away! Very friendly, professional and sent a great walk around inspection video of my vehicle. Had us all fixed up and ready same day! Highly recommend!
I’m very pleased with the service I receive and the guys behind the counter are always very professional and knowledgeable.
Diamond not only went above and beyond to coordinate an out of town dealer trade for the car we REALLY wanted, but they also helped coordinate logistics with our existing vehicle that was being repaired at a different dealership in town. Everyone at Diamond was incredibly helpful, friendly, and willing to go the extra mile. We appreciated all their efforts and would recommend them to friends and family. We love our new vehicle, thanks to Diamond!
Efficient and friendly
Everything went well except I'm not a texter and prefer emails; which I think that part wasn't communicated on my end very well.
Staff over the phone and in person were very friendly and helpful. Great service provided.
There is a comfortable waiting area. Greeted by different employees. They always keep you up to current how things are going with your vehicle
Casey, Bob and Adam where on top of my service appointment and kept me well informed great group of gentlemen
Totally satisfied with the service department. Was a very pleasant experience once again. We do all of our vehicle maintenance at Diamond and will continue to do so in the future. They have been upfront and honest about everything we have had done there. No surprises!
very pleased with everything the dealership has to offer over all my years of being there.
Staff was very helpful to my wife, who delivered our vehicle. Very explanatory and courteous, which we both appreciate! We are very happy with Diamond Buick! Price is very competitive as well! Adam was great to work with, and the other mechanics as well! Thank you….
I got in and out with the work done right. I get all my service done at Diamond
Always take my vehicles to Diamond for service. Very courteous and always friendly. Love it.
For this visit, they stayed in touch throughout the "diagnosis" so I knew what was happening with my vehicle. The main purpose for the visit was taken care of and resolved - they looked at a secondary "dash warning" - all is good for now.
Good service and lovely, clean dealership. I will be back to get my tires in the fall.
Quick service and great people to work with. I would highly recommend to try them.
Casey did a great job being helpful, knowledgeable, and very professional. He compliments your dealership very much. A true asset.
I purchased a brand new car and 2 months later I started having problems. It wouldn’t start and the battery kept on dying. The dealership couldn’t even get their service department out to retrieve the car. I drove the car for 2 months and now it’s been sitting for 3 weeks. When call all I get from the staff is “I understand how frustrating that it’s”. That doesn’t help my situation any. No one would tell me how they help.
Diamond GMC was extremely easy to deal with and made the truck purchasing experience, quick and fun
I had a great experience working with this dealership. The staff was friendly, knowledgeable, and made the entire car-buying process easy and stress-free. They answered all of my questions, were honest and transparent, and helped me find the perfect vehicle for my family’s needs. I would definitely recommend them to anyone looking for a vehicle and will be returning in the future!
I was able to do a lot of paperwork remotely. Very convenient and sales staff was helpful.
Excellent dealership and staff. We’ve had our vehicles service and many vehicles from this dealership.
Amazing people to work with! Love my new car so much, a great dealership in town!
After an accident with our car, we decided the purchase another car from Diamond. Our situation was unique because of insurance issues. Ashley, our salesperson; Levi in Collision---Corey the business manager --they all worked together to contract with us for a "new" used car. We really appreciated their hard work and professionalism!
The Service Dept treats me very well. Keep up the good work! I really enjoy the people that work there.
I appreciate the good work and the good values that I get every time I bring in my vehicles. Duane Carlson
Quick, efficient, polite, all come to mind with our vehicle purchase and the staff we interacted with. Would recommend.
I stopped in looking for a specific vehicle, they had what I was looking for on the lot. I approached a sales person and requested a price for my trade. The trade number and over all price came in better then the previous dealer I was working with. I made the deal with Diamond Buick of Alexandria with no hassles.
Vet thourgh in explaining things and answering wuestipnx and personable and relatable. Very knowledgable and efficient.
Very pleased with the dealership and will be repeat customers. General manager Brooke Steinbring and Jasen Wise are top at their jobs.
Clean bright welcoming with pleasant staff who are helpful and knowledgeable, and the coffee is always on!
Diamond Buick GMC made my truck buying experience enjoyable, everyone involved went above and beyond to be sure I was taken care of and happy with my purchase.
Love Casey in the service dept and also love the video shared of work on car thanks for going above and beyond
Had appointment due to my backup camera not working. They diagnosed and replaced the camera at this appointment. I'm very thankful to be able to get it all done at the same time.
Huge shout out to Casey and Dylon, Casey kept me informed about repairs every step of the way while Dylon worked on my truck! Would 100% recommend Diamond service department to anyone!
Good service. Changed the oil in a timely manner. used the carwash. better than anywhere else.
Friendly, nice vehicle selection. Our salesman Alex was very helpful. Would not hesitate buying again from here.
Great experience treated us very well. Highly recommend will definitely do business with them again and get our service work done. with them thank you
Wonderful experience. Ashley did a great job knowing exactly which vehicle I wanted. And explained everything so I could understand. Everyone at Diamond Buick was so friendly.
I needed new tires for my car, and Diamond actually knocked it out of the park.
Our Service Advisor, Casey, and Technician, Joe, went above and beyond to help us when we were having problems with our Yukon. They worked hard in a timely manner on short notice to get us back up and running again as they understood our family travels a lot for sports and we needed our vehicle back and working properly asap. Our Yukon is fixed to a T and are back to enjoying our ride! Shout out to Bob and Dennis as well for coming out to our house and picking it up with the tow truck as well as we ... Read More DealerRater - Apr 22, 2026
Easy scheduling, friendly staff and quick turnaround. Thank you for that!
Are Sales person was excellent. Was concerned about the things we were interested in checking out. We ended up purchasing a car from her.
The dealership was very helpful and found me a great car and everyone was very friendly
Great to deal with! Great services and everything explained throughout my visit there Would definitely recommend
Dealership employees are friendly, professional and knowledgeable. They didn’t try to push any particular vehicle or accessories.
Great to work with and explains everything that needs to be done in the future.
Great service, took very good care of our vehicle, even sent us a video showing our vehicle up on the lift during the inspection. Very satisfied
service dept is really good have no problems with them they know their jobs very well and are understanding. An are very friendly. They get the job done,
Professional and efficient! From scheduling to drop off to text updates. It was a great experience.
Short wait while the service was completed.
We got a great deal from them. The sales person made the whole experience feel personal and special. I would recommend buying a vehicle from this dealership at a 100%. Thanks again for getting us the best deal possible.
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We were very pleased with the assistance of our new Chevy Blazer. The patience, knowledge, and smooth process made buying a car a nice experience. Our salesman, Taven, did a fine job. We will definitely recommend our friends and family! And, in the future, we would definitely consider the 4 hr. drive again to purchase another vehicle!
The visit was excellent. They told me what needed done and what the cost would be and then the cost was less. Great job
The are always great with timely scheduling and always giving me info on condition of vehicle, etc
The service staff are always so friendly and work is done promptly. They check my whole vehicle over and give me a report before I leave.
Friendly staff, purchase went very smooth.
Every one working there was very responsive to my needs and questions. Very friendly staff and helpful.